THE REMAINDER PAYMENT
Please put a reminder in your calendar and make sure the remaining payment is on our account no later than 6 weeks before the retreat starts to hold your reservation. If we do not receive your payment on time, have no choice but to make your spot available again and you will forfeit your deposit. No refund, no exception.
Refunds for the remaining amount depend on when we receive the cancellation. Should you cancel with more than 6 weeks until the retreat date, we charge a 250 EUR cancellation fee and you will be credited a 250 EUR for another retreat that same year. Should you need to cancel between 6 and 2 weeks of the retreat date, you will forfeit the 500 EUR deposit and the rest will be refunded. Finally, under no circumstance will there be any refunds given for cancellation requests made within 14 days of the retreat date.
SORRY, BUT REALLY NO EXCEPTIONS
Due to non-recoverable payments that we must make in advance to secure the retreat, exceptions to our policies cannot be made for any reason, including positively tested to COVID-19 or other health conditions, family or work emergencies, bad weather, or change of mind. If you cannot reach the retreat due to unforeseen circumstances such as strikes, weather circumstances, and missed, delayed or canceled flights, the retreat fees remain non-refundable. If you arrive late or need to leave your retreat early, you will not receive any refund on the remaining time of your scheduled stay.
TRAVEL & HEALTH INSURANCE
Of course nobody books a retreat with the intention of cancelling it, but the pandemic has shown us that unexpected events do occur, so we only allow guests with travel insurance that cover COVID related cancellations. Furthermore, you participate the classes, hikes and workshop at your own risk and you must employ your own judgment as to which movements, positions, exercises and excursions are appropriate for your level of training, overall physical fitness and experience as well as mental stability. All participants are required to have international health insurance that also covers medical care and transport home if needed.
While we appreciate that there may be differing views, we currently follow the German Government guidelines which means that the 2G+ rule applies to all guests. 2G means you must either be vaccinated or have proof of recovery. If you can not be vaccinated due to medical reasons, please let us know. The + means a negative test result not older than 48 hours. Please bring another rapid antigen test as we will all (guests as well as team) do another self test upon arrival to ensure a covid-free safe space for the days to follow. Meeting people outside the group or public transport during the retreat is not allowed.
PHONE USE, CONTENT, SOCIAL MEDIA AND COMMERCE
This retreat is meant to invest in your personal life and not for your work/blog/website and any kind of promotion of products, brands or services. Professional digital camera's are not allowed during your stay. Any content creation with a commercial background is not allowed. Phones during practices/yoga/meditation are not allowed. Please respect the privacy of other guests and do not photograph any other guests unless they have given consent. Phone calls are not allowed in or around the house, please go to a remote area where you are sure not to disturb anyone. Thank you!
IN CASE WE MUST CANCEL
If we can not host a retreat and we must cancel, we will notify you as soon as possible and you will receive a 100% refund. However she she is not accountable for your expenses incurred in preparation for the retreat, such as airline tickets, loss of work, visas fees and/or other costs associated with preparation for your trip.
she she reserves the right to remove a participant from the retreat if their behaviour is disruptive, no refunds given.
she she reserves the right to keep a guest liable if she brings damage to the house, nature or belongings.
she she reserves the right the change the program, teachers or team members at all times.
For more information or any specific questions, please email us at email@example.com
Thank you for understanding and respecting our terms and conditions for 2022.